Bath & Body
Orchids & Plants
Wines & Chocolates
Mondays to Fridays (excluding Public Holidays)
Saturday (excluding Public Holidays)
Sunday (excluding Public Holiday)
For orders that are placed on a Public Holiday & CNY eve, the earliest delivery will be pushed to the 1st & 2nd working day respectively whilst retaining the same time slots stated above.
Peak Period is defined as:
Working Day is defined as:
We deliver to most major cities around the world. Please provide at least 3 working days notice for overseas deliveries.
While we try our best to keep to the theme of your desired gift item, the product design will differ from those in our local catalogue due to the differences in seasons as well as product availability around the world.
However, quality and freshness are never compromised even for overseas deliveries.
Please call our Customer Service hotline at 6749 3333 or e-mail us at email@example.com for more information and assistance on International Orders.
Redelivery ChargesThe full price of the product is payable once a delivery attempt has been made.
A second attempt will be made at no additional charge for failed deliveries due to the unavailability of recipient, provided the redelivery falls on the same day as the original date.
If the recipient is still not reachable after the second attempt, a third attempt delivery charge of $10 will be imposed.
For fresh flowers, fruits and cakes, if redelivery has to be made more than 24 hours from original date and time of delivery, the contents have to be replaced to ensure that only fresh and quality items are sent to the recipient. This replacement is chargeable at 25% discount off the original price.
Redirection ChargesIn the event that the original address given is wrong, the order may be redirected. A redirection charge of $5 will be imposed.
If the redirection is scheduled for a date more than 24 hours from original date of delivery, content replacement charges will apply (refer to Redelivery Charges for details).
Should the order be cancelled after delivery has been attempted, the full price will still be payable.
Cake DeliveryKindly note that for cake deliveries, there will be no cancellation allowed after the order is confirmed. In the event that cancellation is needed, the order will still be chargeable at the full price.
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