Shop With Ease
Our online store allows you to shop with us anytime of the day, anywhere in the world. With easy navigation through the different categories of products, and an online database of your past recipients*, sending a gift is fast and hassle-free.
What Can I Expect From A Bloomdale Hamper?
A hamper from Bloomdale is the perfect gift that brings boundless delight. Be it a beautiful hamper filled with baby essentials to celebrate a new birth, a wellness basket of nourishing treats and fruits to send your best wishes, or a chic presentation of wines and chocolates for a joyous celebration; a gift from Bloomdale never disappoints.
What Can I Expect From A Bloomdale Bouquet?
We gather the freshest flowers in gorgeous colours, and craft them into pretty hand bouquets or create luxurious displays in elegant vases. Whatever the occasion might be, receiving a Bloomdale Bouquet is sure to bring on the smiles.
Do You Have A Bespoke Service?
Yes. Compose a gift that is unique and tailored to your recipient’s taste and preference. We can tailor a gift hamper with your chosen items, or put together a bouquet of flowers in your desired colour scheme.
Bespoke Gifts may be arranged through our Customer Service Team via our hotline +65 6749 3333 or e-mail email@example.com. Our team will be able to advise you on the cost and timeline for the delivery of your gift.
How Do I Customise A Gift Hamper?
- Pick a basket, and a ribbon colour
- Select the items to include in this gift basket
- Leave the rest to our skilled gift artisans who will hand pack your chosen items carefully before handing it to our logistics team for safe delivery to your recipient.
How Do I Customise A Bouquet Of Flowers?
- Pick the type, colour and quantity of flowers (E.g.: 12 Pink Roses + 6 White Gerberas)
- Indicate if you’d like to include a vase for your bouquet
- Indicate if you wish to add on a plush Teddy to your arrangement
- Our experienced florists will hand pack your chosen items carefully, and include filler flowers and leaves where necessary to complete the arrangement.
Can You Send The Gift With A Personalized Greeting Card?
Yes. Each gift hamper and floral arrangement comes with a complimentary Bloomdale gift card. Tell us the message you wish to include and we will type it into the card.
How Do I Sign Up As A Member?
Membership is free, and signing up is a breeze. It takes only less than a minute! Simply fill up the necessary fields in this form and voila! You will enjoy a whole host of benefits. Click here to view the many privileges.
Do I Get Any Rewards For Shopping With Bloomdale?
Yes, most definitely! You receive points with every purchase with us*. You may use these points to offset your bill from your next purchase for instant cost savings; or redeem for shopping vouchers and free gifts. Visit our Rewards page to find out more.
*Terms & conditions apply.
How Do I Set Up A Corporate Account?
Setting up a corporate account is fast and easy. Simply register with your full details online, or give us a call at +65 6749 3333 and our Customer Service Team will set it up for you. Registration is free, and brings you a whole lot of benefits.
How Do I Pay?
For Online Purchases
Payment may be made by credit card. We accept Visa, Mastercard & American Express.
For Purchases Made Over Our Hotline or E-Mail
Payment for individuals or companies with no credit terms is to be made by credit card.
Payment for companies with credit terms is to be made by cheque within 30 days from the date of invoice. The cheque is to be crossed and made payable to “Bloomdale (S) Pte Ltd”.
How Do I Get Credit Terms
A credit term is given to companies who set up a corporate account with us.
To activate the credit terms, payment upon the placement of order on the first purchase is required. This may be done via credit card, or a cheque sent to us before the delivery date of your item.
After a successful payment on the first order, companies may enjoy credit terms of up to 30 days on the second order onwards.
Purchases made by individuals must be paid by credit card upon placement of the order. Cheque payment is acceptable if the cheque is received and cleared by the bank at least 1 working day before delivery.
For orders placed during our office hours, the earliest delivery may be carried out on the same day.
For orders placed out of our office hours, the earliest delivery usually falls on the next working day.
Exceptions to these delivery rules apply during peak periods.
Please click here for more details on our delivery schedule.
Delivery to most locations in Singapore will be subject to a delivery fee of $6.50 ($6.96 after GST) per location.
The delivery fee for the following restricted locations is $15 ($16.05 before GST):
Airports, Airport Cargo Complex, All Army Camps, Jurong Island, PSA Ports, Marina Bay Sands, Sentosa, Tuas
What Happens If The Recipient Is Not Available At The Point Of Delivery
For deliveries to an office, the gift will be left at the reception or a representative from the company.
For deliveries to a residential address, a delivery card will be left at the door with our contact details so that he/she may call us to reschedule the delivery.
The second and each subsequent attempt after will be chargeable at S$6.50 ($6.96 after GST) per trip, or $15 ($16.05 before GST) if the address is located within Airports, Airport Cargo Complex, All Army Camps, Jurong Island, PSA Ports, Marina Bay Sands, Sentosa or Tuas.
What If I Have Provided The Wrong Delivery Address
If we are notified of the change in address after the item has been handed to our delivery team, a redirection fee of S$6.50 ($6.96 after GST) applies.
If the item has already been accepted by the occupant of the given address, an attempt will be made to retrieve the item and redirected to the correct address. Each trip will be charged at $6.50 ($6.96 after GST), or $15 ($16.05 before GST) for restricted areas.
Will The Perishable Contents Be Replaced For A Redelivery?
The contents of gifts containing fresh flowers, delicate chocolates, fruits and cakes may have to be replaced should there be a need for a redelivery. In such cases, we will contact you with information on the items that need to be replaced and the respective charges.
As soon as you place your order, our respective teams get to work to prepare the necessary to ensure a timely delivery.
If we are notified and have acknowledged the cancellation at least one working day* before the scheduled delivery date, a 50% cancellation charge will be imposed.
For cancellations with less than one working day notice, the full amount of the order will be charged.
*For Cake Orders, the full amount will be charged should there be a cancellation any time after the order has been confirmed.
We seek your understanding that a cancellation is effective only if it has been acknowledged by our Customer Service team in writing.
If a refund is necessary due to a cancellation, we will contact you to advise on the best mode of refund, which will typically involve either a refund via PayPal or a Cheque issued to you.
Can I Make Advance Arrangements For Weekly / Monthly Deliveries?
Yes. You may set up a standing arrangement for us to deliver flowers/gifts to your specified recipients on pre-determined dates.
You may also use this service for flowers to be sent to your home or office on a regular basis. We will replace the floral arrangement with a fresh bouquet on a specific day every week (for example, every Tuesday morning). You may choose to have the same bouquet every week, or leave it to us to create a different design.
For weekly/monthly arrangements, please call our Customer Service Hotline at 6749 3333 or drop us an e-mail firstname.lastname@example.org with your requirements and contact details.